Privacy Policy

Privacy Policy

INFORMATION ON THE PROCESSING OF PERSONAL DATA

 

This information provides detailed information relating to the protection of personal data by Dicos Group s.r.l – Caffè Dokito. The protection of personal data is important for Dicos Group s.r.l which has adopted, in this regard, common principles for the entire Group in the Group Privacy Policy available on the website of each individual company. The same are responsible, as owners, for the processing of your personal data (hereinafter also “Data”) in relation to their activities undertaken with the same Customer. In particular, the purpose of this document is to inform you, as an interested party or Customer, about which of your personal data we process, the reasons why we process such data and share them, on the legal basis of the treatments we put in place, on the time to which we keep them and as well as on how to exercise your rights, further information may be provided where necessary, and any further consents may be requested, when you request a specific product or service, where such additional product or service requires different processing of personal data and / or further than those described below.

  1. Identity and contract data of the data controller and the person in charge for the protection of personal data.

Dicos Group s.r.l, with headquarters in San Giorgio a Liri – Via Castelnuovo Parano 1 – 03047 (FR) – Italy.

Website: www.dokito.it

E-mail address to write to for the exercise of the rights of the interested party: (PEC): dicosgroup@lamiapec.it , address of the person in charge of the protection of personal data idem:: dicosgroup@lamiapec.it

  1. Categories of personal data being processed

Dicos Group s.r.l. may process the following categories of personal data relating to the interested party: Among the Personal Data collected, independently or through third parties, there are: name; last name; telephone number; business name; country; e-mail; various types of data; city; Cookie; Usage data; Universal unique identifier (UUID); Data communicated while using the service.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this site.

Unless otherwise specified, all data requested by this website are mandatory. If the User refuses to communicate them, it may be impossible for this website to provide the Service. In cases where this website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.

Users who have doubts about which data are mandatory are encouraged to contact the owner.

Any use of Cookies – or other tracking tools – by this website or by the owners of third party services used by this website, unless otherwise specified, is intended to provide the Service requested by the User, as well as for the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this website and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

  1. Processing methods

For the purposes described above, the Data may be processed using manual, computerized and / or otherwise automated tools according to logics strictly connected to the processing purposes and, in any case, in order to guarantee their security and confidentiality even in the case of processing through innovative communication tools. at a distance. The Data are always processed in full compliance with the principle of proportionality of the processing, according to which all personal data and the various methods of their processing must be relevant and not excessive in relation to the purposes pursued. The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this website (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers) may have access to the Data. , hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

3.1 Legal basis of the processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

  • the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, as long as the User does not object (“opt-out”) to such treatment. However, this is not applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
  • the processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;
  • the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
  • the processing is necessary for the performance of a task of public interest or for the exercise of public authority vested in the Data Controller;
  • the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

3.2 Place

The Data is processed at the Data Controller’s operating offices and in any other place where the parties involved in the processing are located. For more information, please contact the Data Controller.

The User’s Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

 

The User can check if one of the transfers described above takes place by examining the section of this document relating to the details on the processing of Personal Data or request information from the Data Controller by contacting him at the opening details.

3.3 Retention period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

  • Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User’s consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

 

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

 

 

  1. Purpose of the processing of the collected data

The User Data is collected to allow the Owner to provide the Service, comply with legal obligations, respond to requests or executive actions, protect their rights and interests (or those of Users or third parties), identify any malicious activities. or fraudulent, as well as for the following purposes: Contacting the User, Statistics, Interaction with external social networks and platforms, Managing contacts and sending messages, SPAM protection, Tag management, Displaying content from external platforms, Remarketing and behavioral targeting , Advertising, Interaction with data collection platforms and other third parties, User database management, Platform and hosting services and Registration and authentication.

Personal Data is collected for the following purposes and using the following services:

Contact the user

Contact form (this website)

By filling in the contact form with their data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.

Personal Data processed: city; last name; e-mail; country; first name; telephone number; business name; various types of data.

Mailing list or newsletter (this website)

By registering with the mailing list or newsletter, the User’s email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this website may be sent. The User’s email address may also be added to this list as a result of registering on this website or after making a purchase.

Personal Data processed: email.

  • Manage contacts and send messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.                                             These services may also allow the collection of data relating to the date and time the messages are displayed by the User, as well as the User’s interaction with them, such as information on clicks on links inserted in messages.

  • User database management

This type of service allows the Owner to build user profiles starting from an email address, the name or any other information that the User provides to this website, as well as to track the User’s activities through statistical functions. These Personal Data could also be crossed with publicly available information on the User (such as profiles on social networks) and used to build private profiles that the Owner can view and use to improve this website.

Some of these services may also allow the scheduled sending of messages to the User, such as emails based on specific actions performed on this website.

 

  • Tag management

This type of service is functional to the centralized management of the tags or scripts used on this website.

The use of these services involves the flow of User Data through them and, where appropriate, their retention.

Google Tag Manager (Google LLC)

Google Tag Manager is a tag management service provided by Google LLC.

Personal Data processed: Cookies; Usage data.

Place of processing: USA – Privacy Policy.

  • Interaction with data collection platforms and other third parties

This type of service allows Users to interact with data collection platforms or other services directly from the pages of this website in order to save and reuse data.

In the event that one of these services is installed, it is possible that, even if the Users do not use the service, it collects Usage Data relating to the pages in which it is installed.

  • Interaction with social networks and external platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this website.

The interactions and information acquired from this website are in any case subject to the User’s privacy settings relating to each social network.

This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it.

It is recommended to log out of the respective services to make sure that the data processed on this website is not connected back to the User’s profile.

+1 button and Google+ social widgets (Google Inc.)

The +1 button and Google+ social widgets are interaction services with the Google+ social network, provided by Google Inc.

Personal Data processed: Cookies; Usage data.

Place of processing: USA – Privacy Policy.

Tweet button and Twitter social widgets (Twitter, Inc.)

The Tweet button and Twitter social widgets are interaction services with the Twitter social network, provided by Twitter, Inc.

Personal Data processed: Cookies; Usage data.

Place of processing: USA – Privacy Policy.

Like button and Facebook social widgets (Facebook, Inc.)

The “Like” button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook, Inc.

Personal Data processed: Cookies; Usage data.

Place of processing: USA – Privacy Policy.

  • SPAM protection

This type of service analyzes the traffic of this website, potentially containing Users’ Personal Data, in order to filter it from parts of traffic, messages and contents recognized as SPAM.

Google reCAPTCHA (Google Inc.)

Google reCAPTCHA is a SPAM protection service provided by Google Inc.

Use of the reCAPTCHA system is subject to Google’s privacy policy and terms of use.

Personal Data processed: Cookies; Usage data.

Place of processing: USA – Privacy Policy.

  • Commercial break

This type of service allows the use of User Data for commercial communication purposes in various forms of advertising, such as banners, also in relation to the User’s interests.

This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below.

Some of the services listed below may use cookies to identify the user or use the behavioral retargeting technique, ie display personalized advertisements based on the interests and behavior of the user, also detected outside this website. For more information on this, we suggest you check the privacy policies of the respective services.

In addition to the possibility to opt-out offered by the services listed below, the User can opt for the exclusion from receiving cookies relating to a third-party service, by visiting the opt-out page of the Network Advertising Initiative.

Direct Email Marketing (DEM) (this website)

This website uses User Data to send commercial proposals relating to services and products provided by third parties or not related to the product or service provided by this website.

Personal data processed: email.

Facebook like audience (Facebook, Inc.)

Facebook Similar Audience is an advertising and behavioral targeting service provided by Facebook, Inc. that uses Data collected through the Facebook Custom Audience service in order to show advertisements to Users with similar behavior to Users who are already in a list. Custom Audience based on their previous use of this website or their interaction with relevant content through Facebook applications and services.

Based on this Data, personalized ads will be shown to Users suggested by Facebook Similar Audience.

 

Users can choose not to use Facebook cookies for ad personalization by visiting this opt-out page.

Personal Data processed: Cookies; Usage data.

Place of processing: United States – Privacy Policy – Opt Out.

  • Registration and authentication

By registering or authenticating, the User allows this website to identify him and give him access to dedicated services.

Depending on what is indicated below, the registration and authentication services could be provided with the help of third parties. If this happens, this website will be able to access some data stored by the third-party service used for registration or identification.

Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to learn more, please refer to the description of each service.

Google OAuth (Google Ireland Limited)

Google OAuth is a registration and authentication service provided by Google Ireland Limited and connected to the Google network.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: Ireland – Privacy Policy.

  • Remarketing and behavioral targeting

This type of service allows this website and its partners to communicate, optimize and serve advertisements based on the past use of this website by the User.

This activity is facilitated by the tracking of Usage Data and the use of Tracking Tools to collect information which is then transferred to the partners who manage the remarketing and behavioral targeting activities.

Some services offer a remarketing option based on email address lists.

In addition to the opt-out features offered by the services listed below, the User can opt-out by visiting the opt-out page of the Network Advertising Initiative.

Users can also choose not to participate in certain advertising features through the corresponding device configuration options, such as the mobile device advertising configuration options or the generic advertising configuration.

Remarketing with Google Analytics (Google Inc.)

Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location in which this website is used, which links the tracking activity carried out by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.

Personal Data processed: Cookies; Usage data.

Place of processing: USA – Privacy Policy – Opt Out.

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this website with the Facebook advertising network.

Personal Data processed: Cookies; Usage data.

Place of processing: United States – Privacy Policy – Opt Out.

LinkedIn Website Retargeting (LinkedIn Corporation)

LinkedIn Website Retargeting is a remarketing and behavioral targeting service provided by LinkedIn Corporation that connects the activity of this website with the LinkedIn advertising network.

Personal Data processed: Usage data; Tracking Tool.

Place of processing: United States – Privacy Policy – Opt Out.

  • Platform and hosting services

These services are intended to host and operate key components of this website, making it possible to provide this website from a single platform. These platforms provide the Owner with a wide range of tools such as, for example, analytical tools, for managing user registration, for managing comments and the database, for e-commerce, for processing payments etc. The use of these tools involves the collection and processing of Personal Data.

Some of these services work through servers geographically located in different places, making it difficult to determine the exact place where Personal Data is stored.

  • Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this website, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network.

Personal Data processed: Cookies; Usage data.

Place of processing: USA – Privacy Policy – Opt Out.

Statistics collected directly (this website)

This website uses an internal statistics system, which does not involve third parties.

Personal Data processed: Cookies; Usage data.

Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Facebook, Inc. that connects data from the Facebook ad network with actions performed on this website. The Facebook pixel tracks conversions that can be attributed to Facebook, Instagram and Audience Network ads.

Personal Data processed: Cookies; Usage data.

Place of processing: United States – Privacy Policy

Display of contents from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them.

In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.

Google Maps widget (Google Inc.)

Google Maps is a map viewing service managed by Google Inc. that allows this website to Integrate such content within its pages.

Personal Data processed: Cookies; Usage data.

Place of processing: USA – Privacy Policy.

Google Fonts (Google Inc.)

Google Fonts is a font style visualization service managed by Google LLC or by Google Ireland Limited, depending on the location in which this website is used, which allows this website to integrate such content within its pages.

Personal Data processed: Usage data; various types of data as specified in the privacy policy of the service.

Place of processing: USA – Privacy Policy.

Instagram widget (Instagram, Inc.)

Instagram is an image viewing service managed by Instagram, Inc. that allows this website to integrate such content within its pages.

Personal Data processed: Cookies; Usage data.

Place of processing: USA – Privacy Policy.

Google Calendar widget (Google Inc.)

Google Calendar Widget is a calendar content viewing service managed by Google Inc. that allows this website to integrate such content within its pages.

Personal Data processed: Cookies; Usage data.

Place of processing: USA – Privacy Policy.

Google Site Search (Google Inc.)

Google Site Search is a search engine embedding service managed by Google Inc. that allows this website to integrate such content within its pages.

Personal Data processed: Cookies; Usage data.

Place of processing: USA – Privacy Policy.

 

User rights

Users can exercise certain rights with reference to the Data processed by the Data Controller.

In particular, the User has the right to:

  • withdraw consent at any time. The User can revoke the consent to the processing of their Personal Data previously expressed.
  • oppose the processing of their data. The user can oppose the processing of their data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
  • access their data. The user has the right to obtain information on the data processed by the owner, on certain aspects of the processing and to receive a copy of the data processed.
  • verify and ask for rectification. The User can verify the correctness of their Data and request its updating or correction.
  • obtain the limitation of the processing. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose than their conservation.
  • obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
  • receive their data or have them transferred to another owner. The User has the right to receive his / her Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain its unhindered transfer to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User’s consent, on a contract to which the User is a party or on contractual measures connected to it.
  • propose a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

Details on the right to object

When Personal Data are processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.

Users are reminded that, if their Data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

To exercise the User’s rights, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.

Definitions and legal references

Personal Data (or Data)

Any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable constitutes personal data.

Usage Data

This is information collected automatically through this website (including from third-party applications integrated into this website), including: the IP addresses or domain names of the computers used by the User who connects with this website, the addresses in URI (Uniform Resource Identifier) ​​notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc. .) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the website, with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the User.

User

The individual using this website who, unless otherwise specified, coincides with the Data Subject.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of this website. The Data Controller, unless otherwise specified, is the owner of this website.

This website.

The hardware or software tool through which the Personal Data of Users are collected and processed.

Service

The service provided by this website as defined in the relative terms (if available) on this site / application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.

Cookies

Cookies are Tracking Tools which consist of small pieces of data stored in the User’s browser.

Tracking Tool

By Tracking Tool we mean any technology – eg. Cookies, unique identifiers, web beacons, integrated scripts, e-tags and fingerprinting – which allow users to be tracked, for example by collecting or saving information on the User’s device.

________________________________________

Legal references

This privacy statement is drawn up on the basis of multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy applies exclusively to this website.

 

  1. Updates to this information

In a world of constant technological change, this Notice may need to be updated regularly. The interested party is invited to check the latest version of the information published in the “Privacy” section of the website www.dokito.it. Dicos Group s.r.l. will inform the interested party of any substantial changes through the e-mail dicosgroup@lamiapec.it  or through its usual communication channels with the same Customer. For more information on Cookies and Security, the information on Cookies and the Dicos Group s.r.l relating to the safety of the group’s customers’ policy are available on the website www.dokito.it

Slow. Coffee. Feeling

Dicos Group s.r.l

Via Castelnuovo Parano, 1 – 03047
San Giorgio a Liri (FR) – Italy
VAT Number 02132430600

 

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